The cloud telephony solution from Fuze offers you a scalable communication platform for your organisation. Fuze Cloud Telephony allows you to reduce costs and complexity through providing you with a modern tool for your communications. Fuze combines the most important elements such as telephony, messaging and meeting into a single easy to use solution.
Cloud Telephony offers you an alternative solution for organisations still utilising Legacy on-premise PBX systems. This means that you can reduce the administrative effort and cost required to run your telephony systems.
For global companies Fuze can offer you a calling solution in over 110 countries. This means that you can consolidate your costs and receive a single bill for all your locations. Your different locations are then supported by full-time trained Fuze staff across North America, EMEA and APAC.
Fuze is also available across all your devices. This means that you can seamlessly switch from a desk-based softphone straight to your mobile device without losing any functionality. You can also access your content from third-party apps, thanks to the fact that Fuze integrates with solutions from Microsoft, Google and even CRM solutions like Salesforce.com.
Fuze Cloud Telephony makes it easy for you to understand how the solution is being used across all your business units. As such, it delivers deep dive analytics for all individuals and the dashboard can be customised to show all the information that is most important to you. This allows you to for example track the call performance of your sales or support teams, analyse call statistics to understand how long your staff are on the phone for.
From this information you can then form action-plans in order to increase proficiency or provide more functionality as it might be required.
Fuze Hardware Partners
Fuze is partnered with two of the leading phone providers: Poly and Yealink and can supply you with the right phone for every environment.